Livingdocs Service Platform Development
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Background
As long-standing collaborators of Livingdocs, we gained deep insights into core components and overall architecture of the Livingdocs headless CMS. Although the team at Livingdocs keeps innovating on a fast pace, we managed well to align with the advancements and further support the innovation process. We gratefully took over tasks to extend the Livingdocs Service offering which is also called Livingdocs as a Service, the fully managed self-service publishing platform.
Product description
The Livingdocs service is a cost-efficient solution that offers the full power of Livingdocs as a service. All service customers are hosted on a secure cloud that offers comprehensive backups and redundancy as well as automatic software updates. Our tasks included implementing example projects, SDKs and improving the self-service abilities as well as providing onboarding tours and fully seeded sandbox projects for new users to get familiar with the headless CMS. All example projects also include an example content delivery that works both offline or by fetching the data from the service via the public Application Programming Interface (API).
Problems
- User onboarding: Needed interactive, in-editor tours to guide new users through features and workflows.
- Project scaffolding: Required a fast, intuitive way to launch predefined project types for self-service.
- Sandbox experience: Needed to streamline new user onboarding via live, editable sandbox environments.
- Demonstration content: Lacked working examples to showcase different publishing use cases.
- Developer tools: Required an SDK to simplify integration and API consumption.
Solutions
- Guided onboarding: We developed interactive in-editor tours to walk users through essential CMS features, tracking progress along the way.
- Predefined project builders: Enabled users to instantly launch fully-configured publishing templates (e.g., Magazine, Blog, Corporate Website) via the signup flow.
- Sandbox environment: Fully integrated project builders into the onboarding pipeline to give new users a live, editable starting point.
- End-to-end examples: Created functional demo projects showcasing different editorial formats and offline/online content delivery pipelines.
- Developer SDK: Implemented an SDK and public API client to simplify data consumption and accelerate developer adoption.
If it’s complex, we’re interested.
Whether you wish to launch a new app or website, integrate something new into your system or plan to increase capacity and efficiency with external support - we are excited to hear from you!